The genesis of our idea was a drive to innovate and improve upon the services offered by a local competitor, https://jumla.io/. While they garner over 100k visitors monthly, their operations are confined within Kuwait with no capability for international shipping. Further, they lack a mobile application and rely solely on a dated web design, insufficiently aligned with contemporary trends and user expectations. Lastly, their supplier onboarding process is unclear and manually managed, presenting significant operational inefficiencies.
These observations carved out a strategic path for us to disrupt the domain by delivering superior, user-friendly services for both businesses and suppliers. We systematically identified their issues and converted these into the blueprint for an exceptional product.
Our first agreement was the need for a user-centric cross-platform mobile application, enabling seamless order management and comprehensive business features. Next, we focused on creating an intuitive yet secure registration process for both businesses and suppliers, ensuring transparency and ease of use. Our approach crystallized into four pivotal directions: a mobile app, an admin panel for user and order management, a web version tailored for businesses with larger teams, and an advanced internal process management system. This strategic plan paved the way for a modern, peerless marketplace that stands unrivaled in our region.